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When your aircraft propeller needs maintenance, repairs, or a full overhaul, choosing a trusted service provider is essential.

The right propeller MRO partner can help minimize downtime, simplify maintenance costs, and, most importantly, keep your aircraft flying safely and reliably.

Whether you own a single aircraft, manage a flight school, or oversee a large fleet of piston or turbine aircraft, you have options through Hartzell Recommended Service Facilities or Hartzell Global Services.

While both provide quality propeller maintenance, repair, and overhaul services, there are distinct differences between the two. Let’s take a closer look at what sets them apart.

What are Hartzell Recommended Service Facilities?

Hartzell Recommended Service Facilities (RSF) are independently-owned and operated propeller repair stations that Hartzell has verified for meeting our strict standards for servicing and maintaining Hartzell products. RSFs are endorsed by Hartzell to complete major repairs, warranty work, and full propeller overhauls.

Hartzell Propeller routinely audits each RSF to ensure it maintains the high quality standards expected of the Hartzell brand.

To earn and maintain RSF status, these facilities must:

• Pass regular quality systems and process audits conducted by Hartzell.
• Employ trained and qualified technicians who attend required Hartzell training updates.
• Maintain necessary approved tools and equipment.
• Maintain Hartzell special process approvals.

The Hartzell RSF network spans the globe, providing aircraft owners and operators with convenient access to quality service and support on nearly every continent.

What is Hartzell Global Services?

Hartzell Global Services is a premier network of Hartzell-owned and factory-backed MRO facilities that service major aircraft propellers and governors as well as landing gear, wheels & brakes, and engine accessories.

HGS takes aircraft service and support to the next level by combining direct OEM expertise and factory resources with expanded MRO capabilities and standardized service programs to make aircraft maintenance more convenient and predictable at scale.

Key benefits of HGS include:

• Propeller Exchange Program: Keep aircraft downtime to an absolute minimum with our propeller exchange program. Here’s how it works:
  
  • When we receive your order, we assemble the prop using new and overhauled parts from our inventory, then ship or deliver it directly to you.
  • When you receive the exchange propeller, simply ship the “core” propeller back to us or take advantage of our convenient pickup and delivery service.
  • Note: Time-Since-New (TSN) is required for each returned core propeller.
    
• Predictable Pricing: Standardized flat-rate and base-rate programs make it easier to budget and plan for maintenance costs. This is especially helpful for fleets and flight schools managing multiple aircraft.
  
• Parts Accessibility: Direct access to factory-new and pre-owned overhauled parts and components.
  
• Streamlined Logistics: With dedicated pickup and delivery routes, Hartzell Global Services makes it easy to get the quality aircraft components you need, when you need them.
  
• Guaranteed Lead Times: Plan ahead and minimize downtime with predictable lead turnaround times on service. 
  
• OEM-level Traceability: Enhanced documentation provides greater confidence. 
  
• New and Used Propeller Sales: When you need a complete propeller replacement, shop new and used propellers from multiple leading brands available directly through Hartzell Global Services.

Hartzell Global Services is not limited to Hartzell-branded products. HGS facilities service multiple propeller brands, including Hartzell, McCauley, MT-Propeller, Sensenich, WhirlWind, and others, all with the same dedication to consistency and reliability. 

Which Propeller Service Option Is Right for You?

Finding the right propeller service provider often comes down to your maintenance needs, location, and desired level of support.

Ultimately, both HGS and RSF networks share the common goal of helping aircraft owners and operators maintain their propellers to the highest standards of safety, quality, and performance.

Compare the differences in the chart below:

Key Differences	Hartzell Global Services (HGS)	Hartzell Recommended Service Facilities (RSF)
Ownership	Hartzell-owned and factory-backed FAA/EASA-certified MRO facilities	Independently owned and operated propeller MRO providers
Quality Standards	Premium-quality service with direct OEM expertise and factory resources from Hartzell Propeller	Verified by Hartzell Propeller and regularly audited to ensure each RSF meets regulatory requirements and maintains the quality standards expected of the Hartzell brand
Services	Expanded MRO capabilities for propellers and governors, as well as other aircraft components including landing gear, wheels & brakes, and engine accessories	Typically specialize in aircraft propeller maintenance, repair, and overhaul (MRO) services
Pricing Structure	Standardized pricing programs available, including flat-rate and base-rate programs for predictable budgeting	Pricing determined by individual facility
Turnaround	Guaranteed lead times with a propeller exchange program to minimize flight downtime	Varies by facility
Locations	14+ Hartzell-owned facilities in the United States, Canada, and Europe (and counting)	Global network of independent service providers in the Americas, Europe, the Middle East, Asia, Australia, and New Zealand

Looking for Aircraft Propeller Service and Support?

Explore our Hartzell Global Services locations or use Hartzell’s Recommended Service Facility directory to find a qualified propeller maintenance, repair, and overhaul provider near you.

Have a technical question about your Hartzell prop? We’re always here to help. Fill out this short form to contact our support team.